Take Control of Your Equipment & Asset Management Business
One connected solution for parts, equipment, assets, rental, service, installation and financial management.
Role Tailored Equipment is a purpose-built Dealer Management System and ERP solution for growing equipment dealers and asset-focused businesses. It connects parts, equipment, assets, rental, service, installation, sales, purchasing, and financial management in one integrated solution.
Purpose-built on Microsoft Dynamics 365 Business Central, Role Tailored Equipment replaces spreadsheets, legacy ERP systems, and disconnected software with a single integrated platform designed around the way equipment and asset-focused businesses operate.
Our Technology
Business Central is the Foundation. Role Tailored Equipment is the Business Solution.
Role Tailored Equipment combines industry-specific functionality with the power of the Microsoft technology ecosystem. Purpose-built on Microsoft Dynamics 365 Business Central, it connects naturally with Dynamics 365 CRM, Teams, Outlook, Excel, Word, Power BI, and Power Automate, while supporting integration with leading third-party solutions such as Tinnacity for mobile field service.
Microsoft Dynamics 365
Business Central
A single integrated ERP solution that connects finance, sales, purchasing, project management costing, warehousing, manufacturing, service, and operations to manage and streamline your companies processes and increase productivity with a solution trusted by over 55,000 small and midsize businesses worldwide.
Role Tailored Equipment
Role Tailored Equipment is purpose-built for businesses that manage equipment or assets whether you are in material handling, construction, agriculture industry and many others that sell, rent, service or distribute equipment, machineries, assets, facilities, or tools, our Business Central integrated tailored equipment solution is built for you.
Tinnacity Mobile Field Service
Tinnacity Mobile Field Service empowers your field service technicians with real-time access to service orders, customer data, and inventory through mobile devices.
Tinnacity is integrated with Role Tailored Equipment so you can quickly invoice your customers and ensure time and material are tracked for financial and reporting purposes and you have real-time visibity of your parts on hand.
Microsoft CRM
Microsoft Dynamics 365 CRM is a cloud-based platform that centralizes customer data and streamlines sales, marketing, and service to help businesses build stronger customer relationships.
Approved quotes created from CRM are created in Role Tailored saving time in data entry and avoids pricing errors.
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Microsoft Power BI
Microsoft Power BI is a cloud-based analytics platform that transforms your data into interactive dashboards and actionable insights integrated with Role Tailored Equipment where all your operational and financial data resides.
Microsoft Power Automate
Microsoft Power Automate is a cloud-based, low‑code platform that automates workflows across apps, systems, and services to streamline business processes and reduce manual work.
With Power Atuomate and Role Tailored, you will save time notifying your customers that their order has been shipped or guessing whether missing part in a service technician's van is now available to complete a service order.
Core Advantages
The Role Tailored Solutions Difference
From our choice of technology to our industry experience, blueprint, and approach to solving complex business challenges, these are the advantages that make Role Tailored Solutions more than just another Dealer Management System or ERP solution provider.
Deep ERP Knowledge
Deep Microsoft Dynamics 365 Business Central Expertise
Our team brings experience from over 300 Business Central ERP implementations across North America and Europe. We understand not only how to implement Business Central, but also how to help companies standardize processes, support growth, and operate across multiple locations and countries.
Industry Experience
Proven Material Handling & Equipment Industry Experience
With more than 20 years of experience serving equipment dealers, material handling organizations, and equipment service businesses, we understand the unique challenges of parts and equipment or asset inventory, rental, service, storage handling or installation project management. Our industry expertise minimizes the learning curve and accelerates project success.
Dedicated
Founder-Built, Industry-Focused Solution
Role Tailored Equipment is not a collection of stitched together third-party add-ons or customizations developed by various consultants or developers over time. It is a purpose-built solution that Role Tailored Solutions' founder, Oliver Lamaca, has personally designed, architected, and oversee.
Because the product knowledge, design decisions, and long-term vision reside with the company's leadership, clients are protected from the common risk of losing access to critical expertise when key employees leave an organization. This provides greater continuity, accountability, and confidence in the long-term future of the solution.
Blueprint for Equipment Dealers
We bring the blueprint. You bring your business. Together, we build the solution for your future.
Starting an ERP implementation from a blank slate can be expensive, time-consuming, and risky. Every decision—from how you structure inventory and parts to how you manage equipment, service, purchasing, sales, and financial reporting—has to be designed, tested, and refined.
Strong Accounting and Business Process Expertise
A successful ERP implementation requires more than operational knowledge. It requires a deep understanding of how business processes impact financial performance. Our extensive accounting and ERP expertise ensures that operational workflows, financial controls, and reporting remain aligned, providing management with accurate information and greater confidence in decision-making.
As a former accountant, our founder is actively involved in reviewing and auditing every project to ensure consistency, quality, and long-term success, helping clients reduce project risks and ongoing support costs.