Role Tailored Equipment
Our Dealer Management System and ERP solution, Role Tailored Equipment, is purpose-built on a single integrated ERP solution, Microsoft Dynamics 365 Business Central.
Built within the Microsoft technology stack our solution is designed to enhance business operations and drive growth with built-in integration to Microsoft CRM, Teams, Excel, Outlook, Word, Power BI and Power Automate and 3rd party integration with our mobile field service partner Tinnacity.
f your business goes beyond the basics of field service — offering both in-shop repairs and mobile service calls — you need more than just a scheduling tool. You need a complete, connected solution that understands the complexity of your operations. Role Tailored ERP solution with a built-in integration to Tinnacity Mobile Field Service is designed specifically for service companies that manage everything from work orders and technician dispatch to parts inventory and financial reporting. It brings together service operations, inventory management, and accounting into a single, unified platform. With everything in one system — from dispatching and service management to inventory control and financial reporting — your team can work more efficiently, deliver better customer experiences, and scale with confidence.
f your business goes beyond the basics of field service — offering both in-shop repairs and mobile service calls — you need more than just a scheduling tool. You need a complete, connected solution that understands the complexity of your operations. Role Tailored ERP solution with a built-in integration to Tinnacity Mobile Field Service is designed specifically for service companies that manage everything from work orders and technician dispatch to parts inventory and financial reporting. It brings together service operations, inventory management, and accounting into a single, unified platform. With everything in one system — from dispatching and service management to inventory control and financial reporting — your team can work more efficiently, deliver better customer experiences, and scale with confidence.
f your business goes beyond the basics of field service — offering both in-shop repairs and mobile service calls — you need more than just a scheduling tool. You need a complete, connected solution that understands the complexity of your operations. Role Tailored ERP solution with a built-in integration to Tinnacity Mobile Field Service is designed specifically for service companies that manage everything from work orders and technician dispatch to parts inventory and financial reporting. It brings together service operations, inventory management, and accounting into a single, unified platform. With everything in one system — from dispatching and service management to inventory control and financial reporting — your team can work more efficiently, deliver better customer experiences, and scale with confidence.
f your business goes beyond the basics of field service — offering both in-shop repairs and mobile service calls — you need more than just a scheduling tool. You need a complete, connected solution that understands the complexity of your operations. Role Tailored ERP solution with a built-in integration to Tinnacity Mobile Field Service is designed specifically for service companies that manage everything from work orders and technician dispatch to parts inventory and financial reporting. It brings together service operations, inventory management, and accounting into a single, unified platform. With everything in one system — from dispatching and service management to inventory control and financial reporting — your team can work more efficiently, deliver better customer experiences, and scale with confidence.
f your business goes beyond the basics of field service — offering both in-shop repairs and mobile service calls — you need more than just a scheduling tool. You need a complete, connected solution that understands the complexity of your operations. Role Tailored ERP solution with a built-in integration to Tinnacity Mobile Field Service is designed specifically for service companies that manage everything from work orders and technician dispatch to parts inventory and financial reporting. It brings together service operations, inventory management, and accounting into a single, unified platform. With everything in one system — from dispatching and service management to inventory control and financial reporting — your team can work more efficiently, deliver better customer experiences, and scale with confidence.
Service & Maintenance
Connect equipment, customers, technicians, parts and service history to improve scheduling, maintenance and first-time-fix performance.
Parts Management
Improve visibility into parts availability, purchasing, stocking and movement—so the right parts are available when they are needed.
Mobile Field Service
Tinnacity Mobile Field Service empowers your field service technicians with real-time access to service orders, customer data, and inventory through mobile devices.
Equipment & Asset Management
Bring equipment, assets and customer activity together so your sales team has a complete picture of the customer relationship.
Rental Management
Manage rental equipment, contracts, billing, returns and availability with processes designed for an asset-based business.
Storage & Handling
and Installation
Bring sales, purchasing, inventory and service-related activities together around your storage & handling or installation projects and have a clear view of profitability from start to finish.
Financial Management
Connect operational activity directly to financial results, giving management the information needed to make better decisions.
One Business. One Connected View.
Discover the Role Tailored Equipment Advantage
Microsoft Dynamics 365 Business Central provides the foundation. Our experience in the equipment and asset management industry provides the difference.
Role Tailored Equipment combines the power and flexibility of Microsoft Dynamics 365 Business Central with a solution shaped by years of real-world industry experience. We bring proven processes, industry knowledge, and purpose-built functionality together to give equipment businesses more than just another a Business Central based ERP platform—a solution designed around how your business actually operates.
Purpose-Built
Purpose-Built for Small and Mid-Sized Businesses
Role Tailored Equipment is a Dealer Management System and ERP solution purpose-built for equipment and asset management businesses architected from nearly 30 years of experience with Microsoft Dynamics 365 Business Central and more than 20 years of experience serving equipment dealers.
TVH Integration
Eliminate No Double & Data Entry Errors
Role Tailored Equipment connects directly with TVH to check parts availability in real time. When a part is required, the system can automatically create the TVH part in your database and generate and transmit the purchase order directly to TVH.
This eliminates duplicate data entry, reduces errors, and saves your team valuable time—allowing equipment dealers to spend less time managing parts availability and more time serving their customers.
Microsoft Integration
Built-into Role Tailored Equipment
Out of the box Role Tailored Equipment comes with Pre-Built Power BI Reports, Workflow Automations powered by Power Automate and integrated with an optional Microsoft CRM system. Additional licenses will apply to CRM and if more than one user is required beyond the one free license for Power BI.
Designed for Growth
Powerful Enough to Grow.
Affordable Enough to Start.
Many ERP solutions marketed to SMBs can still be expensive, complex, and difficult to maintain. Our approach delivers enterprise-class capabilities with a focus on affordability, simplicity, and rapid deployment.
Customers benefit from lower total cost of ownership, improved user adoption, and a solution that scales as their business grows. Our license cost per user and hourly rates are the most competitive in the market. Our clients consistently find that our combination of licensing costs, implementation fees, and post-go-live support provides one of the best overall values in the market.